Terms of Service

1. Definitions

• "Organization" means a company, team, nonprofit, NGO, or other entity that creates a workspace on AsynX.
• "Owner" means the individual who creates an Organization on AsynX and holds the highest level of administrative control.
• "Administrator" means a member granted administrative privileges within an Organization.
• "Member" means any individual added to an Organization's workspace.
• "User" means any individual who accesses or uses the Service, whether as an Owner, Administrator, or Member.
• "Content" means any data, text, files, or other information submitted to or generated through the Service.

2. Eligibility

You must be at least 16 years old to use the Service. By using the Service, you represent that you meet this requirement. If you are using the Service on behalf of an Organization, you represent that you have the authority to bind that Organization to these Terms.

3. Accounts

3.1 Account Creation

You must provide accurate and complete information when creating an account. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account.

3.2 Organization Accounts

When you create an Organization on AsynX, you become the Owner of that workspace. Owners and Administrators are responsible for managing Members, setting permissions, and ensuring their Organization's use of the Service complies with these Terms.

3.3 Account Security

Notify us immediately through our Contact Page if you suspect unauthorized access to your account. We are not liable for any loss resulting from unauthorized use of your credentials.

4. Use of the Service

4.1 Permitted Use

You may use the Service for lawful organizational management purposes, including but not limited to team communication, check-ins, scheduling, event management, learning, form collection, and reporting.

4.2 Prohibited Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws or regulations
• Attempt to gain unauthorized access to the Service, other accounts, or any related systems
• Interfere with or disrupt the Service or the servers and networks connected to it
• Reverse engineer, decompile, or disassemble any part of the Service
• Use the Service to send unsolicited messages, spam, or bulk communications outside of legitimate organizational use
• Upload or transmit viruses, malware, or other harmful code
• Impersonate any person or entity
• Use the Service in a way that could harm, disable, or overburden our infrastructure
• Scrape, crawl, or use automated means to access the Service without our written consent
• Resell, sublicense, or redistribute the Service without our written consent

4.3 Messaging Conduct

When using messaging features (e.g., WhatsApp, Slack, Telegram, or other connected channels), you agree to comply with the policies of those platforms in addition to these Terms. You are responsible for obtaining appropriate consent from recipients before sending messages through the Service.

4.4 Content Standards

You are responsible for all Content you submit through the Service. You agree not to submit Content that:

• Is unlawful, threatening, abusive, harassing, defamatory, or otherwise objectionable
• Infringes on the intellectual property or other rights of any third party
• Contains viruses, malware, or other harmful code
• Violates the privacy of any individual
• Is fraudulent, deceptive, or misleading

We reserve the right to remove Content that violates these standards and to suspend or terminate accounts that repeatedly violate them.

5. Content and Data

5.1 Your Content

You retain ownership of all Content you submit to the Service. By submitting Content, you grant us a limited, non-exclusive license to store, process, and display that Content solely for the purpose of providing the Service to you and your Organization.

5.2 Anonymized Data

We may create anonymized, aggregated datasets derived from Content and usage patterns across the platform. This data cannot be linked back to any individual or organization. We may use anonymized data for internal analysis, product improvement, and to train and improve our AI features. This is the only context in which data may be used beyond providing the Service directly to you.

5.3 Organization Data

All data created within an Organization's workspace belongs to that Organization. Organization Owners and Administrators control access to this data through the permission system. We do not access, use, or share Organization data except as necessary to provide the Service (including customer support, troubleshooting, debugging, security investigations, abuse prevention, and platform reliability monitoring), as described in our Privacy Policy, or as required by law. Internal access is limited to authorized personnel, restricted to what is needed for the task, and logged for accountability.

5.4 Data Portability

Organization Owners may request an export of their Organization's data. We will provide the data in a structured, machine-readable format within a reasonable timeframe.

5.5 Data Isolation

Each Organization's data is logically isolated from other Organizations on the platform. We maintain technical and organizational measures to ensure this separation.

6. Integrations and Third-Party Services

The Service may integrate with third-party platforms (e.g., WhatsApp, Slack, Telegram). Your use of these integrations is subject to the respective terms and policies of those platforms. We are not responsible for the availability, accuracy, or practices of third-party services.

When you connect a third-party integration, you authorize us to exchange data with that service as necessary to provide the integration's functionality.

7. Service Modifications

We reserve the right to modify, update, add, or remove features of the Service at any time. This includes changes to existing functionality, the introduction of new modules, and the deprecation or removal of features. Where a change materially reduces the functionality you are paying for, we will provide reasonable advance notice. Continued use of the Service after modifications take effect constitutes acceptance of those changes.

8. Beta and Preview Features

We may offer certain features in beta, preview, or early access. These features are provided "as is" without any warranties, may be incomplete or contain bugs, and may be modified or discontinued at any time without notice. Beta features may have different or additional terms, which we will communicate at the time of access. Your use of beta features is voluntary and at your own risk.

9. API Usage and Fair Use

If you access the Service through our API or build integrations against it, you agree to use the API responsibly and within any published rate limits. You agree not to make excessive or abusive API calls that could degrade the Service for others. We reserve the right to throttle, suspend, or block API access that we determine to be abusive or disproportionate, with or without notice depending on severity.

10. Subscriptions and Payment

10.1 Plans and Pricing

Access to certain features of the Service requires a paid subscription. Current pricing and plan details are available on our website. We reserve the right to change pricing with reasonable notice.

10.2 Billing

Subscriptions are billed in advance on a recurring basis (monthly or annually, depending on the plan selected). You authorize us to charge your provided payment method for all applicable fees.

10.3 Cancellation

You may cancel your subscription at any time. Cancellation takes effect at the end of the current billing period. We do not provide refunds for partial billing periods.

10.4 Free Tiers and Trials

If we offer a free tier or trial period, we reserve the right to modify or discontinue it at any time. We will provide reasonable notice before any changes that affect active users.

11. Termination

11.1 By You

You may stop using the Service and close your account at any time. Organization Owners may close their Organization's workspace, which will initiate the data retention and deletion process described in our Privacy Policy.

11.2 By Us

We may suspend or terminate your access to the Service at any time if:

• You violate these Terms
• Your use of the Service poses a risk to other users or our infrastructure
• We are required to do so by law
• Your Organization's subscription payment fails and remains unresolved

Where possible, we will provide notice before suspension or termination. In cases of severe violations, we may act immediately without notice.

11.3 Effect of Termination

Upon termination, your right to use the Service ceases immediately. Organization data is handled according to the retention periods described in our Privacy Policy.

12. Intellectual Property

12.1 Our Property

The Service, including its design, code, features, documentation, and branding, is owned by SevenX Ltd and protected by applicable intellectual property laws. These Terms do not grant you any rights to our intellectual property except the limited right to use the Service as described here.

12.2 Generated Outputs

Content generated by the Service's AI features (such as summaries, reports, or analytics insights) is derived from your Organization's data and is treated as part of your Organization's Content. However, the underlying algorithms, models, templates, and methods used to generate that output remain the intellectual property of SevenX Ltd.

12.3 Trademarks and Branding

The AsynX name, logo, and associated branding are trademarks of SevenX Ltd. You may not use our trademarks, logos, or branding in any way that suggests endorsement, affiliation, or sponsorship without our prior written consent. We may reference your Organization as a customer of AsynX in marketing materials (such as customer lists or case studies) only with your prior written consent.

12.4 Feedback

If you provide suggestions, feature requests, or other feedback about the Service, we may use that feedback without any obligation to you.

13. Availability and Support

13.1 Service Availability

We strive to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

13.2 Support

Support is available through our Contact Page. Response times may vary based on your subscription plan.

14. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the Service will meet your specific requirements, that it will be uninterrupted or error-free, or that any defects will be corrected.

15. Limitation of Liability

To the maximum extent permitted by applicable law, SevenX Ltd and its officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of the Service.

Our total liability for any claims arising from or related to the Service shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

16. Indemnification

You agree to indemnify and hold harmless SevenX Ltd and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising out of:

• Your use of the Service
• Your violation of these Terms
• Your violation of any applicable law or the rights of a third party
• Content you submit through the Service

17. Force Majeure

SevenX Ltd shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, acts of government, internet or telecommunications failures, power outages, failures of third-party hosting or infrastructure providers, cyberattacks, pandemics, or any other events that are unforeseeable or unavoidable.

18. Dispute Resolution

If a dispute arises out of or relates to these Terms, both parties agree to first attempt to resolve the dispute informally by contacting us through our Contact Page. If the dispute cannot be resolved informally within thirty (30) days, either party may pursue formal resolution through binding arbitration or the courts, subject to applicable law. Both parties agree that any disputes will be resolved on an individual basis and not as part of any class or representative action.

19. Changes to These Terms

We may update these Terms from time to time. When we make significant changes, we will notify you through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

If you do not agree to the updated Terms, you should stop using the Service.

20. General

20.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and SevenX Ltd regarding the Service.

20.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

20.3 Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

20.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.

20.5 Survival

Sections that by their nature should survive termination of these Terms will survive, including but not limited to: Content and Data (Section 5), Intellectual Property (Section 12), Disclaimer of Warranties (Section 14), Limitation of Liability (Section 15), Indemnification (Section 16), Force Majeure (Section 17), Dispute Resolution (Section 18), and this General section (Section 20).

21. Contact Us

If you have questions about these Terms, reach out through our Contact Page.

AsynX is a product of SevenX Ltd. © 2026 SevenX Ltd. All rights reserved.